Refund Policy
We value your satisfaction with our forex education and training services. Our cancellation policy is designed to provide flexibility while ensuring a fair process for all subscribers.
New subscribers have a 7-day period from the initial subscription date to cancel their subscription and request a full refund. To exercise this right, please contact us at support@iamjohn.io within 7 days of your subscription start date.
For cancellations after the 7-day period, subscribers must inform us of their intent to cancel before their next subscription renewal date.
To cancel your subscription:
Send an email to support@iamjohn.io
Include your account details and clearly state your wish to cancel
Ensure your cancellation request is received before your next billing date
If we do not receive a cancellation request before your next billing date, we reserve the right to process the renewal and charge for the following subscription period.
Refunds will be issued for cancellation requests received within the 7-day period after initial subscription. For cancellations made after the 7-day period but before the next billing date, no refund will be issued for the current subscription period, but no further charges will be made. If you have informed us of your wish to cancel before your subscription renewal date, but a charge was processed in error, you are entitled to a full refund for that billing period.
Approved refunds will be processed within 5-10 business days and will be issued to the original payment method used for the subscription.
Contact Us
For all cancellation requests, refund inquiries, or questions about this policy, please contact our support team at support@iamjohno.io . We reserve the right to modify this policy at any time. Any changes will be effective immediately upon posting on our website.